Posted by Carl Jones on March 15, 1999 at 01:16:05 :
In Reply to: Am I missing Something posted by Donna on March 12, 1999 at 08:00:51 :
: I need help!
: I don't know how to handle several of my repeat clients.
: I cater for many who are my accountant, lawyer, contractor, etc. Not ever have I asked for a discount, however,when one of them require my services, almost always, they want a bargain.
: I would like to say "I spent 12,000.00 with you last year and you are nit-picking over a seafood platter that is 300.00"! Why don't people think before they act. I am really annoyed. If I wanted to give away my food, I would go work at the local soup kitchen.
: Please give advice before someone ends up wearing the Pate!!!
: Donna
I think it would be a good line to say "I spent 12,000.00 with you last year and you are nit-picking over a seafood platter that is 300.00"! Say it with tongue in cheek and give a little giggle when you say it! I many times say "Oh, you are looking for a 5.00 reception and you are calling me for my advice....let's see should I recommend Kroger's or Walmart's deli.... hmmm, that is a hard call.."
" A top notch reception such as the ones we create will start at 1500.00.... uh, we did one last week for 7500.00 and two weeks ago we did one for 1600.00 both were nice, for around 3000.00 we can create a spectacular reception, Does that sound like a good place to start, Ms. Smith??"
Main thing to remember Donna, is everyone who calls cannot afford to hire a caterer, so be nice, but tell them like it is...!!! They will pay or they will go to Walmart!
It's funny to see them show up as a guest at one of my parties in the future, then see their mouth drop open when they see our tables and taste our food!
Cheers,
Carl